Skip Links

“The Cheaper Route to your New Van or Commercial Vehicle”

0845 612 3341

TERMS AND CONDITIONS OF SALE OF NEW VEHICLES/USED VEHICLES

  1. THE AGREEMENT
    1. We, Sonnauto (UK) Limited, agree to sell the goods detailed overleaf to you, the customer, upon the terms specified overleaf and below.
    2. This agreement comes into effect when signed by you and by an authorized official of Sonnauto (UK) Limited.
    3. Nothing contained in this agreement affects your statutory rights unless they have been lawfully excluded or limited.
  2. OUR OBLIGATIONS
    1. We will obtain for you the benefit of any guarantee or warranty we can which is given by the manufacturer of the new vehicle you have ordered/purchased.
    2. We will warrant any used vehicle for three months from the date of delivery to you against mechanical defects which materially affect the performance given its age, mileage, type and price.
    3. If you want to claim under the three month warranty, you must do so by contacting the warranty holding company or ourselves before any work is undertaken.
    4. In the case of new vehicles, the manufacturer of the vehicle you have ordered will operate under its own terms and conditions, this agreement and the delivery of the vehicle will be subject to those terms and conditions, a copy of which you may inspect at any time. Sonnauto (UK) Ltd can not be held responsible for any manufacturer defaults or defects with your new van and must be dealt with via the manufacturer or main dealer warranty issued with the vehicle. Also we will not be liable for any failure to deliver the vehicle to you if such failure is due to our inability to obtain the vehicle from the relevant manufacturer.
    5. We will ensure that any pre-delivery work specified by the manufacturer to your new vehicle is performed prior to delivery.
    6. We will endeavour to deliver the goods you have ordered by the requested date but we cannot be bound by any estimated delivery dates you have been given. We will not be liable for any loss or damage whatsoever arising from any default which is due to any act of God, war, strike, lock out, industrial action, fire, flood or any event beyond our reasonable control.
    7. We accept no responsibility against any losses for any reliance placed upon any order you have with us should we not be able to supply any vehicle for any reason.
    8. Parts which have been specially ordered at your request may not be returned to us for credit. Parts which have been specially ordered can only be returned for credit within ten days of sale and then only on production of the relevant invoice. We reserve the right to charge a handling fee of 15% of the value of the returned items which complied with your order from us.
  3. YOUR OBLIGATIONS
    1. You must examine the new/used vehicle and any items mentioned in the Purchaser's Declaration overleaf before you sign to confirm your order/delivery. This is because our liability to you in case of complaint will be reduced if your complaint relates to defects which your examination should have revealed and/or those which we have pointed out to you.
    2. The amounts you have to pay for you road fund license and value added tax are set out overleaf. We will pay these to the relevant authorities on your behalf. If, however, the amounts due turn out to be greater than those set out overleaf, you will be required to pay any difference.
    3. If you have not taken and paid for the goods you have ordered within fourteen days of notification that they are available for collection, we will be entitled to assume that you do not want them and that you have repudiated your contract with us. In this case, we will be entitled to keep the deposit you have paid and recover from you any loss which we may suffer because of your default.
    4. You must give us a fair time frame in which to deliver the vehicle once your van has arrived with our supplying dealer. Deliveries are made between normal working hours (9am - 5.30pm) Monday - Friday. In some circumstances we can deliver at weekends or in the evening, however, we may have to apply a surcharge to cover the driver's expenses. If you do not give us fair opportunity to deliver the van and then wish to cancel the contract, we will be entitled to keep your deposit.
    5. Should we be unable to deliver your vehicle for any reason you will be entitled to a full refund on the original purchase price and/or deposit. We will not be held liable for any ?costs? as a result of us not being able to supply the vehicle.
  4. PAYMENT AND DELIVERY
    1. Delivery of the goods to you shall be deemed to have taken place when they are available for collection by you and we have so informed you. You will bear any risk in the goods on this delivery. We agree to deliver the goods at an address to be agreed with you. We reserve the right to charge a reasonable fee for this delivery service. In this case, you will bear any risk in the goods when you sign the invoice and/or delivery note.
    2. You must pay in full for the goods you have ordered on or before delivery. We may charge interest on any outstanding payments due from you at the rate of 3% over the base rate from time to time of Barclays Bank from the date payment becomes due to the date of actual payment. Anything which you have ordered from us shall remain our property until all monies owed by you in respect of them have been paid in full. A cheque shall not be treated as payment until it has been cleared.
    3. If you pay for any of the goods overleaf by debit, credit or charge card, we reserve the right to increase the amount you pay by a sum equal to any costs we incur in order to process or effect such payment.
  5. HIRE PURCHASE
    1. If you want to arrange a hire purchase so that a finance company buys the vehicle you have ordered, you may arrange your hire purchase agreement within seven days of our telling you that the vehicle is available for collection/delivery. If a finance company does buy the vehicle, all conditions (except those in paragraph 2 (b), (c), (e) and 8(c), amended as appropriate) will have no effect.
  6. YOUR RIGHT TO CANCEL
    1. If we fail to deliver the new vehicle to you within thirty days of the estimated date of delivery stated overleaf you may write to us requiring delivery to you within seven days of the date we receive your notice. If we fail to deliver by the end of that seven day period, you may cancel the contract.
    2. If you cancel the contract under the provisions of a paragraphs 3 (c) or 7 (a) above we will return your deposit to you.
    3. You may cancel this contract by sending written notice to us at Sonnauto (UK) Ltd, Sonnauto House, 38 Borough Close, King's Stanley, Stonehouse, Glos, GL10 3LJ or by fax on 08452804999 or by email at enquiries@buyanewvanonline.co.uk.
    4. The written notice should reach us no later than seven working days beginning with the day after the day on which you receive the vehicle (Cancellation Period). A working day means all days other than Saturdays, Sundays and public holidays.
    5. If you cancel the contract within the Cancellation Period and in accordance with these terms and conditions, then within ten days of cancellation either you must return the vehicle to us at Sonnauto (UK) Ltd, 38 Borough Close, King's Stanley, Stonehouse, Glos, GL10 3LJ at your expense, or you must make the vehicle available for collection by us, for which we will either make a charge to cover our direct costs of recovering the vehicle or use a third party to collect the vehicle and charge the costs of doing so to you.
    6. If you cancel the contract within the Cancellation Period, you must comply with your duties to retain possession of the vehicle and take reasonable care of it until it has been either returned to us or one of our nominee, or a third party carrier employed by you and carrying the requisite insurance to cover any damage in transit.
    7. Failure to take reasonable care of the vehicle (excepting reasonable wear and tear) including damage to the body work, interior or any alterations will result in a claim against you for the repair of the vehicle or the loss in value that will result. Similarly, although we understand that you will need to test the vehicle on the road, we would not expect its mileage to have increased more than 100 miles compared with the reading recorded on the vehicle on delivery.
    8. On the return of the vehicle, all vehicle keys, registration documents and other accessories, equipment and items provided with the vehicle which could be reasonably expected to be returned should be returned with the vehicle.
  7. MISCELLANEOUS
    1. If you breach any of the terms of this agreement or become insolvent or bankrupt or any order or action under the insolvency Act 1986 is made or taken against you, we may terminate this agreement and all monies you owe us will immediately become payable.
    2. Failure by us to enforce any of the conditions in this document will not be a waiver of them or of the right to enforce all of them.
    3. Subject to the statement about your statutory rights, this agreement sets out our entire liability to you. We cannot be held liable to you under any other circumstances save for any loss or damage in respect of the death or personal injury resulting from our negligence.
    4. If any part of this agreement is held to be invalid, it will not affect the validity or enforceability of the rest of the agreement.

Search for a new Van

 

Our Guarantee

  • Brand new UK Main Dealer Supplied
  • Full manufacturers warranty
  • FREE DELIVERY
  • Number Plates
  • Manufacturer Breakdown Cover
  • Excellent finance rates

Sonnauto UK Ltd is an active member of the Federation of Small Businesses