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“The Cheaper Route to your New Van or Commercial Vehicle”

0845 612 3341

Frequently Asked Questions

How Do We Achieve These Lower Prices?

There are several ways we can bring the price down. The first is probably the most obvious, we have bulk buying power with our suppliers, which means, that our suppliers take less of a profit margin per unit sold. On top of that, because we do not have the overheads that a main dealer may have, our profit margins are also significantly lower. The third reason is to do with the various dealer bonuses on offer. By consistently reaching volume related targets, the dealer can pass on additional savings to us, and therefore, you, the customer. Additionally, we are not required to follow the pricing structure set out by the manufacturer (that franchised main dealers have to follow), so we are able to pass the huge savings on to our customers.

Ordering Process

We can order a brand new van direct from the factory, built to your exact specification, or if you need a van immediately then we can look at nationwide dealer stock to find something suitable. Due to constantly changing discounts and new offers, we are not always able to show all the discounts we have available to us. If you cannot see the van you are looking for, then please e-mail us at or call us on0845 612 3341.

The prices on our website show the price you will pay us for the van, followed by the saving you make against the MRRP (Manufacturers Recommended Retail Price) for a UK supplied car inclusive of the on-the-road price and 12 months Road Fund Licence. In most cases you will be able to build your car online with us, outlining options and colours. You should also be able to view the standard specification of the vehicle. If this information is not visible for your chosen vehicle and you would like a final price, then please contact us and we will be only too happy to help.

Once you have selected your specific vehicle from the Search for a new van menu, you will be able to enter your contact details and submit a request for additional information. We will then endeavour to contact you within 24 - 48 hours of you submitting your details. However, should you wish to speak to someone straight away, then call one of our sales advisors on 0845 612 3341.

Once you've submitted your enquiry, check your email for our instant response. The automated quote shows the cost of your van including the options you have selected. (Please bear in mind that our quote is based on the information you provided and assumes any options you requested are compatible).

What Do Our Prices Include?

Please note that all of our prices include number plates and delivery to you within the UK mainland, but exclude 12 months Road Fund Licence and vehicle 1st registration fee. Metallic paint and all other options will be added when you select the options from the main menu. We do not have any hidden extras, so the price you see, quite simply, is the price you pay!

Vehicle Registration

All of our vehicles are brand new, 1st registered to you and come with all the usual manufacturer's warranty and breakdown cover that you get from buying from a main dealer.

Financing Your New van

Buying a van is a big decision and is certainly one of the largest purchases the majority of us will make. In these cost conscious times it's becoming increasingly important not only to find the right van to suit your own personal needs, but also the best way of paying for it. With the majority of van's on the road now being purchased through some form of finance, the various options we offer are worthy of serious consideration by every van buyer. Our finance products are shown on the website and you can obtain quotations and apply for finance online.


Once you have found your van and are ready to order, either e-mail us with your requirements or call us. In order for you to proceed, we will require your full contact details. We will then send you an official order form. This will confirm the full details of the vehicle you wish to purchase, the final price, and an estimation of how long it will take before the van is ready to be delivered. We work within the manufacturers recommended time frames, and, although rare, delays can and do happen, so please be patient should this happen on your order. We will of course keep you informed every step of the way. Once you have returned the vehicle order form we will need to take a deposit of £500.00 for vehicles priced up to £20,000.00, or a deposit of £1,000.00 for vehicles priced over £20,000.00. This can be paid by bank transfer or credit/debit card. (There is no fee if you use a credit card for the deposit).Your van will then be ordered.

Secure Purchase

We appreciate that buying a new van online is a significant purchase and you need to be assured that the purchase will be a safe one. We've delivered thousands of van's over the years to satisfied customers (check out our testimonials page or independently at and to provide you with peace of mind, we would suggest you pay your deposit by credit card (no fee). By doing this the whole purchase will be covered by your credit card company no matter how you pay your final balance. Click into this link for further details on Section 75 of the Consumer Credit Act


The estimated delivery date provided on your order form is the latest information we have been given by the manufacturer. We contact our suppliers on a regular basis to check on any updates, and as soon as we receive any further news on an arrival date we will contact you immediately. Once your van is at the dealer, a registration number will be provided in order for you to arrange insurance cover for the van. Please arrange cover to begin from the date you intend to take delivery.


Once registered, your van will be delivered by road for free - this will be a driven delivery. Should you wish to receive your new vehicle with minimal mileage on the clock, we can arrange to have the van transported to you. This will, however, incur additional charges (£250.00 - £400.00 is the norm)

If you are not choosing to finance your vehicle through our finance provider, please ensure that you are able to arrange for an automated bank transfer for the final balance to be paid by cleared funds at least a day before delivery of your van. We would be grateful if you could inform us when payments have been made so that we can track it with our bank. Please include your order number or registration number on any payment reference as this will avoid either of our banks creating any unnecessary delays at point of delivery.

Van servicing after delivery

As the van you have bought through us is no different to a van bought from a main dealer, all dealers and manufacturer approved service centres will be happy to carry out both service and warranty work on the van.

For more information please call one of our friendly staff on 0845 612 3341 or by emailing

Search for a new Van


Call us now on...

0845 612 3341


  Hi Andrew Apologies I missed your call. We are very pleased with the new van and I would like to thank both you and your company for excellent customer service from the start to the finish of us purchasing the van... read more

Our Guarantee

  • Brand new UK Main Dealer Supplied
  • Full manufacturers warranty
  • Number Plates
  • Manufacturer Breakdown Cover
  • Excellent finance rates

Sonnauto UK Ltd is an active member of the Federation of Small Businesses